Pension Matters Handled with Patience and Professional Care

The timeline depends on how many former employers are involved and how responsive their records departments are. Most straightforward reconstructions conclude within two to four months. Where records have been archived with government offices, additional time is sometimes needed.

This situation arises fairly often. We look to successor companies, administrative receivers, or relevant government registers that may hold preserved records. Where no formal records survive, we assist with preparing supplementary evidence including witness statements from former colleagues.

An initial consultation gives us enough information to form a preliminary view. We will be candid about situations where the records are unlikely to be recoverable or where the calculation does not appear to support the position the client hopes to establish.

We read the documentation from both schemes and correspond with each administrator in turn. Clients are not required to manage the communication themselves. We prepare each letter carefully and share it with the client before sending. Matters of this kind generally take six months or more to reach a conclusion.

The fee stated for each service is the fee we charge for a standard engagement of that type. If circumstances arise that would alter the scope substantially, we discuss this with the client before proceeding. We do not add costs without prior agreement.

Client information is held securely and used only for the purpose of conducting the engagement. It is not shared with third parties except where doing so is necessary to progress the matter, and only with the client's knowledge. Our full approach is set out in our privacy policy.