Privacy Policy | Anong Advocates

1. Who We Are

Anong Advocates is a legal practice operating from 102/7 Mittraphap Road, Nai Mueang, Khon Kaen 40000, Thailand. The practice is the data controller in respect of personal data processed in connection with its services. For data-related enquiries, please use [email protected].

2. Personal Data We Collect

We collect personal data that clients and enquirers provide directly to us, including:

Full name and contact details (email address, telephone number, postal address)
Employment history details relevant to the pension matter being addressed
Pension records, scheme documentation, and contribution history provided by the client
Correspondence and documents submitted in connection with an engagement
Website usage information collected through cookies (see Section 6)

We do not collect sensitive personal data beyond what is strictly necessary for the legal work undertaken. Pension and employment records may, in some circumstances, contain information about health or public sector history. Such information is held with the same care as all other client data.

3. How We Use Personal Data

Personal data is used for the following purposes:

Service delivery: To conduct the legal work the client has engaged us to undertake, including correspondence with third parties as necessary
Communication: To respond to enquiries and provide updates on the progress of a matter
Compliance: To meet professional and legal obligations applicable to a registered legal practice in Thailand
Record-keeping: To maintain files in accordance with professional standards

We do not use client data for marketing purposes and do not send unsolicited communications. We do not sell or share personal data with third parties for commercial purposes.

Legal basis: Processing is based on the performance of a contract (the legal engagement), compliance with legal obligations, and, where applicable, the consent of the data subject.

4. Data Sharing

Personal data may be shared with third parties only in the following circumstances:

With former employers, pension scheme administrators, or government authorities, where doing so is necessary to progress the client's matter — and only with the client's knowledge
With professional advisers acting under obligations of confidentiality (for example, where a second legal opinion is sought with the client's agreement)
Where required by law or by a regulatory body with authority over the practice

We do not transfer personal data outside Thailand except where a client's matter requires correspondence with a foreign authority and the client has been informed.

5. Data Retention

Client files are retained for a period of seven years following the conclusion of an engagement, in line with professional practice standards in Thailand. Enquiry records where no engagement followed are retained for twelve months. After the applicable retention period, data is securely deleted or destroyed.

6. Cookies

Our website uses a small number of cookies. Essential cookies are required for basic site functionality and are always active. Optional analytics and preference cookies are placed only with your consent. You can manage cookie preferences at any time through our Cookie Policy page.

7. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. Physical files are kept in secured premises. Electronic records are held on password-protected systems with access restricted to practice staff. In the event of a data breach affecting personal data, we will notify affected individuals and the relevant authority in accordance with PDPA requirements.

8. Your Rights

Under the PDPA, you have the following rights in relation to your personal data:

Right to access: You may request a copy of personal data held about you
Right to rectification: You may request correction of inaccurate data
Right to erasure: You may request deletion of data where retention is no longer necessary or lawful
Right to data portability: You may request that data be provided in a commonly used format
Right to object: You may object to processing based on legitimate interests
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing
Right to lodge a complaint: You may lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that data has been collected from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when the policy was last revised. Clients with active engagements will be notified of significant changes directly.

12. Contact

For any privacy-related questions or to exercise your rights:

Email: [email protected]
Address: Anong Advocates, 102/7 Mittraphap Road, Nai Mueang, Khon Kaen 40000, Thailand
Telephone: +66 90 318 6452